Please contact our service centre at:
support@dsptech.comor call us directly at 1-514-883-3000
All Digital Express Receivers ™ include a 2 Year Express Limited Warranty covering manufacturing defects under normal use and care.*
In the unlikely or rare event your Digital Express Receiver™ requires warranty repair service. Digi-Sat Plus Technologies offers a no hassles Express repair service where our Technicians replace the entire main circuit board with a new or refurbished part. Repair turnaround is usually within 48 hours and then shipped or delivered directly back to your office at no cost.
*Express Limited Warranty does not cover damage, cosmetic issues, or failure caused by abuse or water damage. The details and conditions of this limited warranty are stipulated below:
DIGI-SAT PLUS TECHNOLOGIES INC
LIMITED 2-YEAR WARRANTY
DIGITAL EXPRESS RECEIVERS
DIGI-SAT PLUS TECHNOLOGIES (“DSPT”), warrants to the original purchaser, that this product, when purchased new in its original packaging from an authorized vendor, and when used in accordance with the users’ manual, guide , instructions and recommendations in documentation accompanying the product, will be free of defects in material and workmanship that existed at the time of such purchase and that cause a failure of the products to perform in accordance with accompanying product documentation, for a period of TWO (2) years from the date of the original purchase of the product in its original packaging from an authorized vendor (“Warranty Period”).
If such a defect arises and a valid claim is received within the Warranty Period, at its option, DSPT will (a) repair the product at no charge, using new or refurbished replacement parts, or (b) exchange the product for a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.
To make a claim and to obtain repair or replacement within terms of this warranty, please return the product with proof of purchase receipt, description of defect and transportation prepaid to: DSPT.
This warranty does not apply: (a) to damage to the product caused by , accident, abuse, misuse, misapplication; (b) to damage caused by maintenance or service performed by anyone other than DSPT or authorized DSPT representatives; (c) to a product or a part that has been tampered with or modified by anyone other than DSPT; (d) if any serial number or product identification has been removed or defaced; (e) to exposure of the product to heat, cold, sun, water or other liquids, chemicals, animals, dirt, sand or other contaminants; (f) to persons who purchased the product in used condition, or (g) to acts outside the control of DSPT, including, without limitation, vandalism, fire, storms, earthquake, flood, or Acts of God.
No vendor, retailer, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
The extent of DSPT liability under this warranty is limited to the repair or replacement provided above, and in no event shall the company’s liability exceed the purchase price paid.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER VERBAL OR WRITTEN, EXPRESS OR IMPLIED, DSPT SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF DSPT CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN, TO THE EXTENT POSSIBLE, ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE UPON EXPIRATION OF THE WARRANTY PERIOD.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DSPT IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OF THE PRODUCT, OR UNDER ANY OTHER LEGAL THEORY.
This Limited Warranty and any disputes arising out of or in connection with this Limited Warranty or the condition of the product, documentation or packaging (“Disputes”) shall be governed by the laws of the Province of Quebec, Canada, without regard to the conflicts of law principles thereof. The Convention for the International Sale of Goods shall not apply and is specifically excluded. The courts of Montreal, Quebec, Canada, shall have jurisdiction and shall be the exclusive forum for resolution of any Disputes.
THIS WARRANTY CANNOT BE TRANSFERRED OR ASSIGNED.
If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions. In case of any inconsistency between the English and other versions of this Limited Warranty, the English version shall prevail.