TOLL FREE U.S / CANADA

1-888-883-7173
Get a Quote

TOLL FREE U.S / CANADA

1-888-883-7173
Get a Quote

WARRANTY SUPPORT ON ALL OUR PRODUCTS

CALL US AT 1-888-883-7173

Please contact our service centre at:

https://dsptech.com/wp-content/uploads/2017/01/email-icon.png [email protected]

or Call us directly at 1-514-883-3000
Toll Free U.S / CANADA 1-888-883-7173


All Digital Express Receivers ™ include a 2 Year Express Limited Warranty covering manufacturing defects under normal use and care.*

In the unlikely or rare event your Digital Express Receiver™ requires warranty repair service.  Digi-Sat Plus Technologies offers a no hassles Express repair service where our Technicians replace the entire main circuit board with a new or refurbished part.  Repair turnaround is usually within 48 hours and then shipped or delivered directly back to your office at no cost.

*Express Limited Warranty does not cover damage, cosmetic issues, or failure caused by abuse or water damage.  The details and conditions of this limited warranty are stipulated below:

DIGI-SAT PLUS TECHNOLOGIES INC

LIMITED 2-YEAR WARRANTY

DIGITAL EXPRESS RECEIVERS

DIGI-SAT PLUS TECHNOLOGIES (“DSPT”), warrants to the original purchaser, that this product, when purchased new in its original packaging from an authorized vendor, and when used in accordance with the users’ manual, guide , instructions and recommendations in documentation accompanying the product, will be free of defects in material and workmanship that existed at the time of such purchase and that cause a failure of the products to perform in accordance with accompanying product documentation, for a period of TWO (2) years from the date of the original purchase of the product in its original packaging from an authorized vendor (“Warranty Period”).

If such a defect arises and a valid claim is received within the Warranty Period, at its option, DSPT will (a) repair the product at no charge, using new or refurbished replacement parts, or (b) exchange the product for a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.

To make a claim and to obtain repair or replacement within terms of this warranty, please return the product with proof of purchase receipt, description of defect and transportation prepaid to: DSPT.

This warranty does not apply: (a) to damage to the product caused by , accident, abuse, misuse, misapplication; (b) to damage caused by maintenance or service performed by anyone other than DSPT or authorized DSPT representatives; (c) to a product or a part that has been tampered with or modified by anyone other than DSPT; (d) if any  serial number or product identification has been removed or defaced; (e) to exposure of the product to heat, cold, sun, water or other liquids, chemicals, animals, dirt, sand or other contaminants; (f) to persons who purchased the product in used condition, or (g) to acts outside the control of DSPT, including, without limitation, vandalism, fire, storms, earthquake, flood, or Acts of God.

No vendor, retailer, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

The extent of DSPT liability under this warranty is limited to the repair or replacement provided above, and in no event shall the company’s liability exceed the purchase price paid.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER VERBAL OR WRITTEN, EXPRESS OR IMPLIED, DSPT SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IF DSPT CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN, TO THE EXTENT POSSIBLE, ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE UPON EXPIRATION OF THE WARRANTY PERIOD.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DSPT IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OF THE PRODUCT, OR UNDER ANY OTHER LEGAL THEORY.

This Limited Warranty and any disputes arising out of or in connection with this Limited Warranty or the condition of the product, documentation or packaging (“Disputes”) shall be governed by the laws of the Province of Quebec, Canada, without regard to the conflicts of law principles thereof.  The Convention for the International Sale of Goods shall not apply and is specifically excluded.  The courts of Montreal, Quebec, Canada, shall have jurisdiction and shall be the exclusive forum for resolution of any Disputes. 

THIS WARRANTY CANNOT BE TRANSFERRED OR ASSIGNED.

If any provision of this Limited Warranty is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect any remaining provisions.  In case of any inconsistency between the English and other versions of this Limited Warranty, the English version shall prevail.

CLIENT TESTIMONIALS

Alex Breder

Best system we’ve used so far: ideal for plant/site visits, small to large-size meetings, requiring simultaneous interpretation. Battery life is astounding; never ever have we seen anything longer lasting. As for sound, we’re amazed at the clear quality! The idea of receivers/transmitter only turning on with headphone plug inserted is great! We from Global View, in Belo Horizonte, Brazil, do recommend DSPTech system doubtlessly! We’d been used to top-notch systems, but DSPTech has surely surpassed them all!

Fadi Joubran

Best system ever made!
Simple, straightforward, amazing battery life and most importantly, the sound quality is unmatched. Thank you.

Liz Essary

DSPTECH has been a huge help to me as a freelance conference and court interpreter! Vito helped me not only decide on a kit that works for me, but also helped me understand how to set up and maintain the equipment. The receivers are especially high quality and easy to use for attendees. DSPTECH offers a special combination of high quality equipment, and excellent customer service!

David Pett

DSPTECH has outfitted our church with a great FM system. Super quality anywhere in the auditorium (seats 350). Customer service was great! Call backs and a demo of the product in the evening so our volunteer interpreter could be present. Very accommodating. No hesitation in recommending this company.

Tommy Palliser

It is hard to find quality products, but also quality service these days. DSPTECH really goes above and beyond, providing good quality products and also good quality after care service and also assists in setting up your equipment. I really and honestly recommend DSPTECH for all your translation equipment and related technical needs. Thank you DSPTECH!

Anne Christensen

Customer service is second to none! The entire purchasing experience smooth and fast, and the unit was personally delivered to my office within 2 days. When I had questions about the system (while in Amman, Jordan) I received detailed assistance in writing and via phone, as well as the option to have a local service technician join me for free to provide assistance at my event. Would certainly recommend to anyone looking for hands on support and great quality!

Joseph Blain

Nous avons une entreprise d’interprétation simultanée et nous demandons à différents fournisseurs de nous louer de l’équipement SI fiable. Monsieur Ricci nous a contactés et nous étions ravis par ses excellents conseils et sa connaissance de notre industrie assez spécialisée. Quand nous avons appris qu’il est aussi extrêmement apprécié par certaines des meilleures entreprises d’interprétation simultanée au Québec et Canada comme LMB, qui est l’un de nos clients les plus importants, nous étions heureux de faire affaire avec lui. C’est aussi rassurant de voir qu’il y a enfin un fabricant canadien pour soutenir l’industrie d’interprétation simultanée,

Simon Brault

I was looking for high quality receivers and simultaneous interpretation equipment for our company as we have a growing demand to serve our customers and wanted to do it the right way. We tested several models and including some low cost products that just didn’t do the job right until we found Dsptech. They have come out with a high quality and durable receiver specially designed for the translation industry. The sound quality is great and I couldn’t see for any reason spending 10 times the price on an infrared system. Their FM solution is solid, reliable, and sounds great. It’s also very simple to use for event participants. Everyone’s been happy and we couldn’t have asked for more. We also had the privilege to test out their new CSI system to track all receivers going out and coming back. Never seen anything like it before on the market before, another great product. Tracks all receivers with names and detailed information of exactly who took the receiver and didn’t bring them back. Also reduced our signing out and usual return times by about 70%. Clients were able to take the receivers home with them and return back at the end of our 3 day conference. With an extremely fast return system, we wrapped up a lot sooner than at our other events. Client’s loved it and we saved a lot of headaches and we experienced a huge saving of time. We had all 15 lost receivers returned the following week because we had detailed records of the users that took them out. Incredible ! Highly recommend Vito and his team to work with in the future !

Rana Ch.

The Simultaneous interpretation receivers are the simplest to use for our clients and interpreters. They are reliable and provide crystal clear sound quality. Fast on time delivery and personalized professional expert service, very portable light- weight equipment. I strongly recommend the portable equipment for Court interpretation and small meetings.